The “Meet & Greet” service is where the driver parks his car and enters the airport terminal holding a sign with your name on it.
This service is not included on our journeys as standard but can be added for an additional £10, to cover parking charges.
The driver will write exactly what you entered in the “First and Last Name” field onto the name board.
If you have booked a Meet and Greet Service the driver will be waiting in the arrivals hall at the airport, the service is available at airports only. If you have not requested the Meet and Greet Service, the driver will meet you at a designated point in the car park. The details will be emailed to you before the transfer journey commences and a SMS text message will also be sent on the day of the transfer.
We do not provide Child/Baby Seats as standard, this is an optional extra that must be requested during the booking stage. However for your convenience, we may provide Child/Baby Seats for a charge of £10 per seat.
United Kingdom law does not require Child/Baby seats to be carried by a Private Hire vehicle and children may travel without specialised seats.
Under no circumstances are passengers allowed to eat/drink/smoke in the vehicle. Smoking is prohibited by United Kingdom law.
Any spillages or dropped food/rubbish left in the car will incur a £100 cleaning fee. Our drivers are unable to work with dirty or wet seats. Please respect this.
No, we will track your flight and our driver will meet you at the appropriate time. On occasion we may need to reschedule your booking, but we will inform you of this in plenty of time.
If your plane is delayed and due to land after midnight (12 am) we may apply a surcharge to cover the cost of our driver being unable to take other work.
For a transfer from an airport, 45 minutes of waiting time is included free of charge. Any time over this will be charged at £5 per 15 minute block of time, unfortunately this is due to the high car parking charges at most airports. This charge MUST be paid to the driver in cash or before the transfer journey commences. Failure to pay will result in the transfer journey being cancelled and the driver pulled off the job.
Please do not waste time going for coffes’s, taking selfies etc.
For a transfer that is going to an airport, or pickup from a seaport, train/bus station, hotel or home address, 10 minutes of waiting time is included free of charge. After this will be charged at £5 per 15 minute block of time,.This charge MUST be paid to the driver in cash or before the transfer journey commences. Failure to pay will result in the transfer journey being cancelled and the driver pulled off the job.
Under NO circumstances are you permitted to enter the vehicle while intoxicated or under the influence of any substance. If the vehicle is soiled by you or any person in your party, you will incur a £100 cleaning fee. You will be required to leave the vehicle at the nearest safe place, failure to comply WILL result in the Police being called. Please keep in mind you have paid for a safe reliable transfer, you have not paid to abuse our drivers
Yes, all our drivers are fully licensed and insured, and are also vetted for criminal records. We do not allow anybody without the relevant licenses, insurance, or a criminal record to operate on our platform.
Yes, where possible we will endeavor to provide you with one our female drivers. However this may not always be possible. Please request this by leaving a comment on the booking form.
Enter all the details you do have and we will try and find the postcode and email you back a quotation as soon as possible. Or contact us via Whatsapp, Email or the Contact Us form.
Please contact us at the earliest opportunity.
For Glasgow Airport International arrivals your driver will meet you as soon as you leave security with your luggage opposite the MOZZO coffee shop.
For Domestic arrivals your driver will meet you opposite the STARBUCKS coffee shop as soon as you leave security, please the black X
Please make your way to to Car Park 2 ZONE B, after you have collected your luggage and passed security.